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Warranty & Returns Policy

Warranty

Our rings carry a 12 month warranty from the date of purchase, covering any manufacturing defects. We will repair or replace any ring found to be faulty due to manufacturing defects within this time. All rings will be inspected thoroughly by our engineering team to identify the fault and either a refund or replacement will be processed.

Your right to cancel

You have the right to change your mind and cancel your ring purchase within 14 days of delivery of your completed order, provided that your ring/s have not been activated (as stated in the ring terms and conditions). If you wish to exercise this right, you must pay the return shipping costs of the product.

Size exchanges

Provided you have not activated the ring, we are happy to exchange it for a different size for you. Please contact us with your request. You must pay the return shipping costs of your original ring.

Please contact us if you require any assistance.

Lost / Stolen Ring?

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The McLEAR Payment Ring is issued by Wirecard Card Solutions Ltd (“WDCS”) pursuant to licence from Visa. WDCS is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 900051)

© 2019 McLear Ltd. Registered in England No. 08308520. Registered address: McLear Ltd, 14-16 Great Chapel St, London, England, W1F 8FL, UK. VAT Registered No. GB166838466.

Oh dear...

If you've lost your ring or it has been stolen, please open the app on your mobile device and click to pause transactions immediately. This can be reversed if you find your ring.

If you do not have access to the app and are sure your ring is gone for good, please call 0800 0470997 to cancel your ring. Please note, this action is non-reversible and will completely disable your ring forever.

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