Our rings carry a 12 month warranty from the date of purchase, covering any manufacturing defects. We will repair or replace any ring found to be faulty due to manufacturing defects within this time. All rings will be inspected thoroughly by our engineering team to identify the fault and either a refund or replacement will be processed.
Your right to cancel
You have the right to change your mind and cancel your ring purchase within 14 days of delivery of your completed order, provided that your ring/s have not been activated (as stated in the ring terms and conditions). If you wish to exercise this right, you must pay the return shipping costs of the product.
Provided you have not activated the ring, we are happy to exchange it for a different size for you. Please contact us with your request. You must pay the return shipping costs of your original ring.
Please contact us if you require any assistance.